Managed Services

Networks continue to grow in complexity and cost, demanding more expertise and resources to maintain. Even small businesses now have a critical dependence on their I.T. infrastructure and an outage means a significant loss in productivity. Managed Services provide the solution by reducing the occurrence of outages through proactive maintenance and monitoring, while leveling I.T. expenses.

Innovative Computer Solution’s Managed Services represent the next evolution in I.T. service delivery, providing a suite of managed programs that can be tailored to meet the needs of your business and budget. Our plans combine monitoring, security, management, backup, reporting, and expert support to present a total I.T. solution delivered at predictable monthly rate.

Core Services & Products

At the heart of Managed Services is our Remote Monitoring & Management (RMM) platform. Utilizing a lightweight agent installed on your network, we gather vital statistics about the health and performance of all monitored devices. With zero user intervention, our monitoring system alerts the Innovative Computer Solutions team at the first signs of trouble so we can respond quickly and ensure your network stays operational.

Advanced Managed Service plans enable our engineers to automatically resolve issues in the background without disrupting users and monitor for nearly any type of event on a network.

Managed Security Included

All Managed Service plans now include Endpoint Security at no additional charge. Antivirus, anti-spam, and advanced anti-malware gives you vital protection from internet threats – without taxing your system resources.

Advanced plans also include patch management, application compliance, two-factor authentication systems, content filtering and hosted spam filtering for complete protection.